The HOUSE OF CATERING. This Terms & Conditions applies to the HOUSE OF CATERING Web Site/Service and does not apply to the content of third parties.
The HOUSE OF CATERING Web Site/Service (hereinafter known as “Service”) is offered to you hereinafter know as (“Customer”) conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the HOUSE OF CATERING Web Site/Service constitutes your agreement to all such terms, conditions, and notices.
BENTO SET ORDER’S TERMS AND CONDITIONS
A. HALAL CERTIFICATION
HOUSE OF CATERING is not Halal-Certified and in no way does it claimed to be. However, we use only healthy vegetable oil in the preparation of all bento set orders.
B. BENTO SET SERVICE
We provide island-wide bento set service throughout the year with no rest days.
C. GST CHARGES
Our prices are nett with no GST.
Cash or cheque payment must be made on the start day of every new order. For cheque payments, please make cheque payable to "House Of Catering". For cash payments, customer required to obtain a signature on the receipt from the delivery staff as "Proof of Payment". House Of Catering will not be liable for any disputes that arise should there be an invalid Proof of Payment.
E. BENTO SET ORDER
We will do and try our best for bento set order to arrive within an hour of the requested timing. With thriving road conditions in Singapore, it is beyond our control should we takes a longer time for the order to be delivered, e.g. unforeseen situations; Heavy road conditions.Please mote that the customer is still liable for payment should they choose to cancel the order as such. It will not constitute any refund on the price and there will be no other forms of compensation..
G. SUBSTITUTION OF DISHES
Dishes can be substituted from the same price range or food category upon request, subject to availability. Maximum of 3 dishes the most, can be changed.
H.CHANGES OR AMENDMENTS TO BUFFET ORDERS
Changes or amendments must be made known to us latest within 48hours from your function date. We reserve the right not to entertain any last minute changes or amendments to your order.
I. CANCELLATION POLICY
J. REPLACEMENT OF FOOD ITEM
House Of Catering reserves the right to replace any food item with another of equivalent value and category should the original food item ordered be unavailable.
K. LOSS OR DAMAGES
The customer is responsible for the safekeeping of the utensils and food equipment provided for the buffet order. Our company reserves the right to charge or bill the customer for any loss or damages to these items.