The HOUSE OF CATERING. This Terms & Conditions applies to the HOUSE OF CATERING Web Site/Service and does not apply to the content of third parties.
The HOUSE OF CATERING Web Site/Service (hereinafter known as “Service”) is offered to you hereinafter know as (“Customer”) conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the HOUSE OF CATERING Web Site/Service constitutes your agreement to all such terms, conditions, and notices.
LUNCH ORDER’S TERMS AND CONDITIONS
A. HALAL CERTIFICATION
HOUSE OF CATERING is not Halal-Certified and in no way does it claimed to be. However, we use only healthy vegetable oil in the preparation of all Lunch Box orders.
B. LUNCH BOX SERVICE
We provide island-wide Lunch Box service throughout the year with no rest days.
C. GST CHARGES
Our prices are nett with no GST.
Cash or cheque payment must be made on the start day of every new order. For cheque payments, please make cheque payable to "House Of Catering". For cash payments, customer required to obtain a signature on the receipt from the delivery staff as "Proof of Payment". House Of Catering will not be liable for any disputes that arise should there be an invalid Proof of Payment.
E. LUNCH BOX ORDER
We will do and try our best for Lunch Box order to arrive within an hour of the requested timing. With thriving road conditions in Singapore, it is beyond our control if it takes a longer time for the order to be delivered, due to unforeseen circumstances, e.g. Heavy road conditions. As such, the customer is still liable for payment and it does not constitute any refund on the price or any form of compensation even if the order is declined.
G. SUBSITUTATION OF DISHES
Dishes can be substituted from the same price range or food category upon request, subject to availability. Maximum of 3 dishes the most, can be changed.
H. BUFFET ORDER’S CHANGES OR AMENDMENTS
Changes or amendments must be made known to us latest within 48hrs from your function date. We reserve the right not to entertain any last minute changes or amendments to your order.
I. CANCELLATION POLICY
J. REPLACEMENT OF FOOD ITEM
HOUSE OF CATERING reserve the right to replace any food item with another of equivalent value and category should the original food item ordered is not available.
K. LOSS OR DAMAGES
The customer is responsible for the safekeeping of the utensils and food equipment provided for the Lunch Box order. Our company reserve the right to charge or bill the customer for any loss or damages to these items.